We believe transparency is the best security. Learn how your data is used, in plain and simple terms.
Your privacy is our top priority at 399bid
All your data is protected with 256-bit SSL encryption, ensuring bank-grade secure transmission that no third party can read.
Your personal data is never sold to any third party. It is not shared with advertising companies or data brokers.
Your data is stored on secure servers. Firewalls and multi-layer security measures are in place to prevent unauthorized access.
We only collect the information necessary to provide our services. Data that is not needed is neither requested nor stored.
You can request to view, correct, or delete your data at any time. Your rights over your own information are paramount.
You can opt out of marketing emails or SMS at any time. Manage your notification preferences according to your own choices.
By using the 399bid platform, you are considered to have agreed to this privacy policy. Please read it carefully — you have the right to know how your information is used.
399bid is a trusted online gaming platform for players in Bangladesh. We understand how valuable your personal information is, which is why this privacy policy clearly explains how your data is collected, stored, used, and protected.
This policy is written in English to ensure every user in Bangladesh can understand it clearly. Our goal is to maintain transparency and earn your trust. By registering with or using 399bid, you consent to this privacy policy.
Our commitment to privacy goes beyond words — it shows in everything we do. We protect your data by following industry best practices and international standards, and we'll notify you in advance of any changes.
399bid only collects the information needed to provide our services. We never gather unnecessary or excessive data. The information we collect falls into three categories:
Information you provide when you register, log in, or contact support:
Some technical information is collected automatically while you use the platform:
Information received from payment gateways for financial transactions:
399bid uses your information only for specific purposes, each of which is clearly outlined below:
| Data Type | Purpose of Use | Legal basis |
|---|---|---|
| Name, Mobile Number, Email | Account creation and communication | Contractual Requirements |
| National ID Card | Age Verification & KYC Completed | Legal obligations |
| Payment Information | Financial transaction processing | Contractual Requirements |
| IP and device information | Fraud Prevention & Security | Legitimate Interest |
| Game History | Dispute Resolution & Audit | Legal obligations |
| Email address | Promotional Offers & Updates | Consent (Opt-In) |
399bid uses cookies — small text files stored in your browser that help improve your experience and keep the platform running smoothly.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.
Your personal data is never sold. However, there are specific circumstances where it may be shared with trusted parties:
Necessary information is shared with the relevant payment gateways to process bKash, Nagad, Rocket, and USDT transactions. These payment providers operate under their own privacy policies.
Necessary documents may be shared with approved third-party KYC service providers for identity verification purposes. These providers may only use the data for verification.
We are legally required to provide certain information in response to court orders, government directives, or lawful requests from law enforcement. In such cases, we share only the minimum data necessary.
Your data is not shared with anyone for any reason beyond those stated above. No information is shared with advertising networks or data brokers.
399bid does not retain your data longer than necessary. Retention periods vary depending on the type of information:
After the specified retention period, data is securely deleted or anonymized.
You have a number of important rights over your personal data, all of which 399bid fully respects:
399bid takes your right to privacy seriously
You can request to see what information we hold about you. We will respond within 30 days.
If your information is incorrect or incomplete, you can request a correction.
Under certain circumstances, you may request that your data be deleted.
You may request that the processing of your data be temporarily restricted for specific reasons.
You may request a copy of your data in a portable format.
You may object to processing based on marketing or legitimate interest grounds.
To exercise any of your rights, please contact our privacy team: [email protected] — We aim to respond within 30 days.
399bid is an adult gaming platform. We do not provide services to anyone under 18, and we do not knowingly collect their data. If we become aware that a minor has created an account, that account will be closed immediately and any collected data will be deleted.
A note to parents — if your child has registered by mistake, please contact our support team immediately. We will act promptly.
Date of birth is required at registration, and age is verified during the KYC process. No one under 18 is permitted to use the platform.
The 399bid platform may occasionally feature content from third-party game providers. These external providers have their own privacy policies, and 399bid is not responsible for their practices.
Game software providers (such as slots or Live Casino companies) may collect limited technical data necessary to run the games. This data is used solely for game service purposes.
This Privacy Policy may be updated over time to reflect changes in our services or legal requirements. For any significant changes:
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:
Answers to questions you may have
Your data is completely secure at 399bid. We stand by you with a transparent privacy policy, bank-grade security, and 24/7 support.