Please read these Terms and Conditions carefully before using our platform. Written in plain Bengali with no hidden clauses.
A quick summary of the most important sections of these Terms
399bid is strictly for individuals aged 18 and above. Age is verified during registration, and accounts found to have provided false information will be permanently closed.
Each person may register only one account. Creating multiple accounts will result in permanent closure of all associated accounts and forfeiture of any balances.
Each bonus comes with specific wagering requirements. Please read the terms and conditions before claiming any bonus. Abuse of bonuses will result in account suspension.
KYC verification must be completed before making a withdrawal. Payments on verified accounts are processed within 15–30 minutes. Additional verification may be required for suspicious transactions.
Fraud, use of bots, money laundering, and system manipulation are strictly prohibited. Any such activity will result in immediate account termination and legal action.
Your personal information is never sold to third parties. It is used solely for service improvement and security verification. Learn more in our Privacy Policy।
By accessing or using the 399bid platform, you are deemed to have accepted these Terms and Conditions. If you do not agree with any of the terms, please refrain from using the platform.
399bid (hereinafter referred to as "the Platform" or "we") operates an online gaming service for players in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and 399bid.
These Terms are written in Bengali to ensure they are easily understood by players in Bangladesh. However, in the event of any dispute over interpretation, 399bid's decision shall be considered final. It is each user's responsibility to read these Terms regularly and stay informed of any updates.
399bid reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via their registered email address or through an in-platform notification.
Opening an account with 399bid is completely free. You are required to provide accurate and truthful information during registration. Accounts found to contain false information may be closed at any time, and the balance in such accounts may not be refunded.
Only one account is permitted per person. Creating multiple accounts using the same identity, device, IP address, or payment method is strictly prohibited. Any violation of this rule will result in the permanent closure of all associated accounts.
You are solely responsible for the security of your account. Use a strong password and never share it with anyone. If you suspect unauthorized access to your account, contact 399bid Support immediately. 399bid will not be held liable for any losses resulting from a shared password.
399bid is an adult gaming platform. Anyone under the age of 18 is strictly prohibited from using this platform. Providing false information about your age during registration may be a criminal offence.
As part of the KYC (Know Your Customer) process, 399bid may request a copy of your National ID or passport at any time to verify your age. Failure to provide the required documents may result in your withdrawal being placed on hold.
399bid currently supports bKash, Nagad, Rocket, and USDT as payment methods. Deposits are typically credited to your account within a few seconds to a few minutes. Delays may occasionally occur due to network issues.
Minimum deposit amounts may vary by payment method. Current minimum and maximum deposit limits are shown on the platform's deposit page and are subject to change from time to time.
If a deposit does not appear in your account within 30 minutes, please contact our support team with your transaction reference number. If any loss occurs due to a payment gateway issue, 399bid will make every effort to resolve it; however, we cannot accept full liability for problems caused by third-party services.
To make a withdrawal, your account must be fully verified (KYC completed). Withdrawals on verified accounts are typically processed within 15 to 30 minutes. In exceptional circumstances, processing may take up to 24 hours.
Withdrawal requests can be cancelled before they are approved. Once processing has begun, cancellation may no longer be possible. If a withdrawal is cancelled, the amount will be returned to your account balance.
399bid regularly offers a variety of bonuses and promotions. Each bonus comes with its own specific terms and conditions that must be followed. By claiming a bonus, you agree to its applicable terms.
New members are eligible for a welcome bonus after registration. The amount and terms of the welcome bonus may change from time to time. If the same person attempts to claim bonuses by creating multiple accounts, all accounts and bonuses will be cancelled.
Most bonuses are subject to a wagering requirement. For example, a 30x wagering requirement means you must wager the bonus amount 30 times before withdrawing. Certain games may not count toward the wagering requirement.
All games on 399bid use RNG (Random Number Generator) technology, certified by independent third parties. This ensures that every game outcome is entirely random and cannot be manipulated by anyone.
If a technical issue occurs during a game, 399bid reserves the right to void the round and refund the wager. Any winnings incorrectly displayed due to a software error are not valid, and the correct amount will be paid out instead.
In the event of any dispute over a game outcome, 399bid's log records shall serve as the definitive evidence. Disputes must be raised within 72 hours of the incident; claims submitted after this period may not be accepted.
The following activities are strictly prohibited on 399bid and will result in permanent account closure:
If any fraudulent activity is detected, 399bid will forfeit the account balance, permanently close the account, and notify law enforcement authorities where necessary.
399bid reserves the right to temporarily or permanently close any account at any time and for any reason. Users are generally notified before a permanent closure; however, accounts may be closed without notice in cases of serious violations.
You may close your account at any time by contacting our support team. Before closing your account, please withdraw any verified balance. A self-exclusion option is also available as part of our responsible gaming commitment.
399bid strives to operate its services to the highest standards. However, there are limits to 399bid's liability in certain circumstances:
Under all circumstances, 399bid's maximum liability shall be limited to the value of the specific transaction in question.
To learn more about how we collect, use, and protect your personal information, please refer to our Privacy Policy Please read our Privacy Policy, which forms an integral part of these Terms and Conditions.
In short — your information is used solely for service delivery, KYC verification, and security purposes. Your data is never sold or shared with third parties without authorization.
399bid may update these Terms and Conditions at any time. Users will be notified of significant changes via their registered email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated Terms.
The date of the latest update is always displayed at the top of this page. To access previous versions, please contact our support team.
If you need help understanding any part of these Terms or would like further information, please contact our 24/7 support team. Email: [email protected]
Frequently Asked Questions About the Terms and Conditions
The 399bid Terms and Conditions are written in plain, easy-to-understand Bengali. Register now and start your journey on one of Bangladesh's most trusted gaming platforms.